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Website Usability Guidelines

Website Usability Basics (Page 4 of 4)

Card Sorting Advantages

  • Simple Card sorts are easy for the organizer and the participants. Cheap and typically the cost is a stack of 3x5 index cards, sticky notes, a pen or printing labels, and your time.

  • Quick to execute and you can perform several sorts in a short period of time, which provides you with a significant amount of data. This established technique has been used for over 10 years by many designers.

  • Involves users because the information structure suggested by a card sort is based on real user input, not the gut feeling or strong opinions of a designer, information architect, or key stakeholder. It should be easier to use.

  • Card sorting provides a good foundation for the structure of a site or product.
 
 

Card Sorting Disadvantages

  • Does not consider users tasks. Card sorting is an inherently content-centric technique. If used without considering user's tasks. It may lead to an information structure that is not usable when users are attempting real tasks.

  • Results may vary. The card sort may provide fairly consistent results between participants, or may vary widely.

  • Analysis can be time consuming.

  • Participants may not consider what the content is about or how they would use it to complete a task. They may just sort it by surface characteristics such as document types.

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